Help Desk Analyst
Hitech Support Pty Ltd
Bella Vista, Sydney NSW, Australia
Full Time
Work from Office
Required skills
Help Desk Support
Customer Service
Microsoft 365
Microsoft Server
Desktop OS
IT Security
TCP/IP
Switching
Internet Connectivity
Ticket Management
Perks & benefits
Supportive team culture, career growth pathway into Security Specialist or Systems Engineer roles, work-life balance, exposure to enterprise and government clients
Job description
Provide first-line IT support to customers by managing help desk tickets, phone support, troubleshooting devices, assisting with infrastructure reviews and gaining exposure to security and systems engineering environments.
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