Enterprise Technology Support Technician
PRA
Sydney, NSW, Australia
Full Time
Work from Office
Required skills
End User Support
IT Technical Support
Microsoft Windows
Active Directory
SCCM
Microsoft Intune
Device Troubleshooting
AV Support
Meeting Rooms
Network Troubleshooting
Zoom
Slack
Jira
Confluence
Enterprise IT Support
Perks & benefits
+ Superannuation, 15% Bonus, Training and development opportunities, Collaborative work environment, Career growth opportunities
Job description
Enterprise Technology Support Engineer role with PRA based in Sydney, NSW. The position supports a high-performing global organisation and focuses on delivering end-to-end user support in a fast-paced enterprise environment. Responsibilities include managing the complete user lifecycle from onboarding to offboarding, providing technical support across end-user devices, enterprise applications and collaboration platforms, monitoring technology performance, supporting office expansions and IT improvement projects, and ensuring security and compliance standards are maintained. The ideal candidate should have strong experience supporting global enterprise environments, excellent troubleshooting skills and the ability to provide customer-focused IT support. This is a five-day office-based role in Sydney CBD requiring candidates who are Australian citizens or permanent residents.
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