Inbound Sales Specialist
Lumify Group
Sydney, NSW, Australia
Full Time
Hybrid
Required skills
Inbound Sales
B2B Sales
Telesales
Lead Qualification
Lead Conversion
CRM Management
Microsoft Dynamics
Customer Service
Communication Skills
Upselling
Cross-selling
Perks & benefits
Commission opportunities, Collaborative workplace, $2,000 employee referral bonus, Wellbeing support, Employee Assistance Program, Paid study leave, Professional development courses, Free access to Lumify training courses
Job description
Lumify Group is seeking an Inbound Sales Specialist to manage warm inbound enquiries generated through email, marketing campaigns, referrals and returning clients. The role focuses on qualifying customer needs, recommending suitable training solutions, converting enquiries into confirmed bookings, maintaining CRM records and achieving revenue targets. This is a high-volume inbound sales role requiring strong communication, sales discipline and the ability to quickly build rapport with customers. The successful candidate will manage the complete sales journey from first contact through payment and enrolment while identifying upsell and cross-sell opportunities.
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