Associate Relationship Manager - Mid Corporate London
Lloyds Banking Group
London, not disclosed, UK
Full Time
Hybrid
Required skills
Relationship management
Banking products
Financial services
Account management
Sales
Customer service
CRM tools
Salesforce
HubSpot
Risk management
Compliance
Communication skills
Perks & benefits
Up to 15% pension contribution; Annual performance-related bonus; Share schemes including free shares; Discounted shopping benefits; 28 days holiday plus bank holidays; Wellbeing initiatives; Parental leave policies; Hybrid working
Job description
Associate Relationship Manager - Mid Corporate London. Location: London. Salary Range: £48,987 - £54,430. Working Pattern: Hybrid working with at least two days per week or 40% of time at one of the office sites. About the opportunity: We're seeking an Associate Relationship Manager (ARM) to provide support for a growth portfolio within our Mid Corporate segment (T/O £50m - £500m) in London. Working alongside a Relationship Director (RD), you'll help deliver excellent service and tailored solutions to meet clients' goals. The successful candidate will support providing lending facilities, deposit options and other banking solutions to a range of Mid Market businesses. You will support an RD who is experienced in expanding relationships with existing clients and winning new-to-bank relationships, working with key business introducers and advisors. This is a growth role for the Mid Corporate team, and a passion for business and growth is key. Mid Corporate is a Relationship Management business within Business and Commercial Banking responsible for managing client relationships whose turnover is between £50m - £500m. You'll play a key role in building long-term, multi-product relationships, leading on new business strategy, ensuring funds are with clients quickly, handling risk and deepening client engagement. Accountabilities include: Providing excellent service to clients, putting them at the heart of what you do, making valuable contributions at every interaction and becoming a trusted advisor. Supporting Relationship Managers and sometimes personally being seen as the go-to banker in your geographic area of responsibility. Maintaining a high profile with external influencers and local business community. Providing funding solutions from working capital to term lending. Building relationships with Group Partner companies and Specialist Client Solution colleagues to deliver products meeting client needs. Supporting clients with treasury management needs and helping them manage cash balances. Managing risk and compliance of client portfolio. What we need from you: Minimum 2 years previous experience working in sales, account management or customer-facing roles within financial services. Knowledge of banking products, competitors and regulations. Highly organised, motivated and self-accountable with ability to make decisions and achieve results. Enjoy working to targets in a fast-paced environment. Excellent written and verbal communication skills. Useful experience: CRM tools such as Salesforce or HubSpot to track client interactions and pipelines.
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