Zonal Collection Manager
Mobikwik
Gurugram, Haryana, India
Full Time
Work from Office
Required skills
Recovery
Collections Strategy
Recovery Management
Debt Management
Job description
Key Responsibilities : Setting up and managing tele-calling people/agencies for a specific zone; Setting up and managing field collection agencies for a specific zone; Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies for a particular zone; Soft collection calling and reminder calling for EMI payment to customers informing about the due date, payment due and mode of payment available for payment; Managing the NPA along with managing the cost of collection; Liaising with the partners for reconciliation and for collection of cash/cheque from the customer; Liaising with the partners for getting overdue details, bounce details and mandate to reject details in a timely manner.
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